PRIVACY POLICY
Room Roof Ltd respects your privacy and is committed to maintaining your confidence and trust. This Privacy Policy describes the practices of www.roomroof.co.uk.
This Policy applies to all types of information collected from you while using the Website and the way in which Room Roof uses and shares this information.
Please read this Policy carefully to understand our practices regarding the treatment of personal information. This Policy does not apply to the information you provide to Room Roof or to the information that Room Roof may collect offline and/or through other means. It also does not apply to the information collected by another affiliated or third-party website or application that may link to or be accessible from the Website.
Your Consent
By using the Website, you agree that whenever you submit personal information via the Website, Room Roof can collect, use, and disclose that information in accordance with this Policy.
Information Collected from You
Room Roof does not collect your personal information without your knowledge or permission and does not ask you for such information to access and use the Website.
Room Roof may collect the following information from you:
The personal information you voluntarily provide, such as your full name and email address.
Passive information collected as you use the Website, which may include your IP address and cookies.
Information you voluntarily provide:
Personal information that you provide when prompted by the Website. This includes certain functions on the Website, such as making an enquiry.
Records and copies of your correspondence (including e-mail addresses), if you contact Room Roof.
Information such as IP addresses and cookies:
By using the Website, certain information may be passively collected (without you providing the information). Room Roof may collect information about your computer and internet connection, such as your IP address, operating system and browser. This information is collected to aggregate data including browsing actions and patterns and does not identify any individual.
The Website may use “cookies” to collect information about how the Website is used which allows Room Roof to enhance your user experience. A “cookie” helps the Website remember information about you and your preferences. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address.
Pages of the Website may contain tags to monitor users who have visited those pages and for other related Website statistics (for example, recording the popularity of certain Website content). They are not used to access personal information and are only used to compile statistics concerning use of the Website.
The Website is not intended for children, and Room Roof will not knowingly collect information from Website
visitors under the age of 16.
Use and Disclosure of Information and Personal Data
Subject to the terms of this Policy, Room Roof may use your information and personal data to improve the content of the Website, to customise content to your preferences, to communicate information to you for our marketing and research purposes, and for the purposes specified in this Policy. Any information and personal data you provide through the Website will not be sold, rented or published.
In addition, Room Roof may disclose your information and personal data to third parties listed below, all of which agree to treat it in accordance with this Privacy Policy:
Room Roof’s subsidiaries, sister companies and affiliates; including www.thefabrikagroup.co.uk and www.filizcapurdesign.co.uk
Contractors and service providers Room Roof uses to support its business and its Website, i.e. technical support and delivery companies.
The legal basis for our processing of data is generally pursuant to our “legitimate interests” which are providing our products and services to our industry. The legal basis for our data processing may also include where we have your consent (e.g. for marketing communications).
We communicate in a range of ways including post, email, social media platforms and telephone. Our communications may include transactional information, service messages or marketing collateral. You have the right to opt out of receiving future marketing communications, however, you cannot opt out of receiving transaction or service messages from us unless you specifically request that we delete your data completely.
When required by applicable laws or court orders, Room Roof may disclose your information and personal data.
Retention of your data
Due to the nature of our industry and the length of development projects, data will be retained on both company and individual level indefinitely unless the individual requests this to be removed.
Right of Access, Modification, Correction and Removal
You have the right to access, modify, correct and remove your personal information and you may contact Room Roof at any time in this regard. You can do this by emailing info@roomroof.co.uk or calling 01748 889791.
Right to Object
You have the right to object to your data being processed at any time. You can do this by emailing info@roomroof.co.uk or calling 01748 889791.
Security
Protecting your information and personal data is of primary concern to Room Roof. The information and personal data that is collected is stored on secure servers, and Room Roof takes reasonable precautions to protect it.
However, Room Roof cannot warrant and does not represent that our level of security meets or exceeds any specific standards. No internet transmission is 100% secure, nor is stored data free from vulnerabilities. Room Roof cannot guarantee the security of the Website, databases or services, nor guarantee that the personal information you supply will not be intercepted while being transmitted over the internet. Room Roof is not responsible for the actions of third parties.
Changes to This Privacy Policy
Room Roof reserves the right to modify, alter or otherwise update this Policy from time to time and you agree to be bound by such modifications, alterations or updates. If this Policy changes, the revised policy will be posted on the Website. Please check back periodically and/or before you provide any personally identifiable information.
Complaints
You have a right to lodge a complaint with a supervisory authority. In the UK, you should first make your complaint to the Information Commissioner. Their contact details are available on their website www.ico.gov.uk.
Governing law and jurisdiction
English law governs this privacy statement and any dispute or claim related to it. Each party agrees that the English courts have exclusive jurisdiction over this privacy statement and any dispute or claim related to it.